As Research Vice President for IDC's Worldwide Smart Cities and Public Safety practice, Dr. Alison Brooks specializes in Smart Cities and state and local government technology adoption. With 20 years at IDC, Dr. Brooks provides market analysis and strategic advisory services on how cities deploy technology to improve urban operations, enhance resident services, leverage AI and automation, and enable data-driven decision-making. Her research covers the digital transformation of municipal operations, including smart infrastructure deployment, urban IoT implementations, integrated operations centers, digital twin applications, AI-driven city services, with additional specialization in public safety. Dr. Brooks analyzes vendor capabilities, technology adoption patterns, and implementation strategies that help cities move from pilot projects to successful, scaled deployments. Prior to focusing on Smart Cities research, Dr. Brooks worked on government IT initiatives and consulted on enterprise technology implementations in banking and biotechnology. Her academic credentials include a PhD in Information Technology Policy from Queen's University, and a Project Management Professional designation from the University of Toronto.
As Research Vice President for IDC's Worldwide Smart Cities and Public Safety practice, Dr. Alison Brooks specializes in Smart Cities and state and local government technology adoption. With 20 years at IDC, Dr. Brooks provides market analysis and strategic advisory services on how cities deploy technology to improve urban operations, enhance resident services, leverage AI and automation, and enable data-driven decision-making. Her research covers the digital transformation of municipal operations, including smart infrastructure deployment, urban IoT implementations, integrated operations centers, digital twin applications, AI-driven city services, with additional specialization in public safety. Dr. Brooks analyzes vendor capabilities, technology adoption patterns, and implementation strategies that help cities move from pilot projects to successful, scaled deployments. Prior to focusing on Smart Cities research, Dr. Brooks worked on government IT initiatives and consulted on enterprise technology implementations in banking and biotechnology. Her academic credentials include a PhD in Information Technology Policy from Queen's University, and a Project Management Professional designation from the University of Toronto.
