Steven Sierra Alcalbes
Process Engineer Officer
City of Midland, TX
Steven Sierra Alcabes, DBA, MPH serves as Process Engineer Officer for the City of Midland, Texas, where he leads the intersection of artificial intelligence and municipal operations excellence. He created Jacky 2.0, a groundbreaking multilingual AI platform serving 140,000 residents in five languages, establishing Midland as the first U.S. municipal ElevenLabs enterprise partner.
Steven developed one of only three CSSC-accredited municipal Lean Six Sigma programs in the United States and the first in Texas, certifying 29 Green Belts and generating over $9 million in verified operational value through systematic process improvement. His work demonstrates how these same disciplined frameworks can transform AI from experimental technology into accountable municipal infrastructure.
With 18 years of military service spanning Army CBRN and Air Force Public Health roles, Steven brings rigorous analytical discipline to public sector innovation. He holds a Doctor of Business Administration and Master of Public Health, and founded CivAIgentics LLC to extend responsible AI implementation strategies to municipalities nationwide.
Steven's work proves that resource-constrained cities can deploy enterprise-grade AI solutions that genuinely serve diverse communities when built on foundations of measurable outcomes and ethical accountability.