Sarah Ratcliffe is the Senior Vice President of Product at Passport.

Before joining Passport, Sarah served as Vice President of Product Management at Applied

Systems, the leading global provider of cloud-based insurance software. She then moved to

product management where she led and grew enterprise platform products into new

markets, developed a partner ecosystem and launched new products.

Sarah is a strategic product leader who is passionate about developing products that

encourage diversity, create impact and drive equity. As the SVP of Product at Passport,

Sarah ensures the company meets the needs of its customers and owns the product

growth strategy.

Sarah holds a graduate degree in Organizational Psychology from The Chicago School. She

is a Senior Human Resource and Certified Diversity Professional, a contributing writer for

the National Diversity Council, an educator and mentor on customer-driven product

management and a public speaker.

When Sarah is not focused on Passport’s mission, you can find her running a social

enterprise that mixes folks with music and movement for mental health, or backpacking on

one of the world's great trails.

Passport’s value of “People First” resonates with Sarah most because “good software is

client-centric. Knowing the municipalities we serve and what they need to be livable and

equitable communities is at the heart of Passport.”