Rick Usher

Assistant City Manager

City of Kansas City, MO

I am Assistant City Manager for Entrepreneurship & Small Business and the City Manager's liaison to the City Council's Small Business, Entrepreneurship & Jobs Committee. I am working with City Departments and our vibrant entrepreneur community partners to establish a business-friendly customer service culture in City Hall and to make KC America's Most Entrepreneurial City. In 2009, I led the effort to launch KCBIzCare, the City's Business Customer Service Center, and the Business Advocates running this office have built the program into a nationally recognized best practice for local government.