Howard Heppelmann is Divisional Vice President and General Manager of PTC’s Connected Operations Solutions business segment. In this role he is responsible for bringing to market solutions that help operations and service leaders improve operational performance and customer service through real-time intelligence, digital processes, and predictive analytics.
Mr. Heppelmann’s previous roles at PTC include General Manager, Connected Product Management, General Manager, Service Lifecycle Management, and General Manager, Supply Chain Management. He has worked in the manufacturing industry since 1990 and has extensive experience working with businesses to apply Industrie 4.0, Smart Connected Operations and Smart Connected Product technologies and process innovation in order to transform how they design, manufacture, operate and deliver service in a today’s Internet of Things (IoT) powered world.
Mr. Heppelmann is a regular participant at industry seminars where he has presented on important topics such as Industrie 4.0, Service Lifecycle Management (SLM), Product Lifecycle Management (PLM), product regulatory compliance, supply chain management, and product development best practices in both discrete manufacturing and retail. He has been published and quoted in the Wall Street Journal, Forbes and numerous other business and trade publications.
Mr. Heppelmann attended Macalester College in St. Paul Minnesota, where he earned degrees in Economics and International Studies.